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ActiveSync Error Ox85010014

The ActiveSync error Ox85010014 on a mobile handset generally indicates that there is a configuration issue with the Exchange 2003 environment. The ActiveSync Tester tool from AccessMyLan gets behind this catchall error code to point to what the cause may be. Generally the error code is a result of authentication being configured incorrectly (e.g. using forms-based authentication)  or the /Exchange directory on the Exchange server being configured to require SSL. A solution for these two conditions is available in this AccessMyLan Knowledge Base article.

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Work Wise Week 2009

This week is Work Wise week according to WorkWise UK, an industry and union organisation that promotes smarter work practices including remote, mobile and home working. The aim of the organisation is to ‘give half the working population, some 14 million people, the opportunity to work smarter by 2011‘. Each day of the week has a different theme with a view to introducing organisations to the benefits of providing mobility and remote access to their people.

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Swine Flu – Will your VPN cope?

The current outbreak of Swine Flu has caused many network administrators to dust off their business continuity and disaster recovery plans in preparedness for any incident which would result in staff not being able to come to the office. Providing remote access to applications and services in such a scenario is easily solved by using a VPN. The big question is whether the VPN is capable of accommodating this sudden peak in demand. The ability of a VPN to scale to meet demand is limited by a number of factors including bandwidth, the load capacity of the VPN and the availability of user licences. Often, existing VPNs are simply unable to cope with sudden and potentially short-lived demand spikes.

This is where a hosted VPN solution such as AccessMyLan shines in comparison to an appliance based VPN. As a hosted VPN service, it is designed to scale on-demand in terms of traffic volumes and active users giving a VPN administrator as much remote access capacity as they need, when they need it.

The subscription model provides the flexibility to enable VPN access for users as and when needed removing the requirement to purchase expensive VPN capacity that remains unused and idle. With the AccessMyLan licensing model, a user may be added for a little as a day and only incur a charge for one day.

The AccessMyLan service does all the ‘heavy lifting’ associated with encrypting connections so that there is minimal load on the system in the office hosting the AccessMyLan VPN Agent. We have customers with thousands of active users served from a single VPN Agent on a basic server. Using this approach means that the VPN Administrator avoids all the capacity planning headaches and the cost of buying a bigger box than is needed.

Bandwidth can be a severely limiting factor in a business continuity scenario as more and more users attempt to connect. Again, AccessMyLan has a number of tricks up it’s sleeve to allow the use of multiple Internet connections and to split traffic across multiple internet feeds. For example, if the primary Internet circuit is overloaded, you could connect a broadband modem to a PC or server in the office and install an additional AccessMyLan VPN Agent on it. You simply configure what type of traffic goes through this additional VPN Agent route to split traffic across links. This is seamless to the remote user who does not know (or need to know) that their shared folder access is through the main Internet link while their email is accessed via a temporary mobile broadband link. The neat part of this is that there is no requirement for a static IP address and that VPN Agents can be deployed on-demand without any reconfiguration of remote clients.

Even if you already have a VPN, having a hosted VPN in place alongside your existing solution gives the flexibility and capacity needed to accommodate occasional spikes in demand. Access is quickly provided to the displaced worker with either the AccessMyLan VPN Client (self-installed by the user from an AccessMyLan generated email) or on-demand via a web browser.

While we all hope disaster doesn’t strike, it’s imperative that network administrators are prepared for the unexpected - like a swine flu outbreak forcing everyone to stay at home. AccessMyLan provides a simple and cost-effective disaster recovery solution for just such an event.

P.s. Our Disaster Recovery White Paper (PDF) explains how AccessMyLan can be a part of your business continuity plans.

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Asavie join O2’s Applications Centre of Excellence

O2 Applications Centre of Excellence logoAsavie Technologies have today been accepted as an inaugural member of the O2 UK Applications Centre of Excellence. As one of the first members of the programme, Asavie will collaborate with a specialist O2 team who will support the sales and marketing of Asavie solutions.

View the Press Release from O2 UK.

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Nokia Mail For Exchange Updated

Nokia have a new release of Mail for Exchange available which adds support for new handsets such as the E63 and N87 and the capability to switch between WiFi and GPRS on certain handsets. The updated version also provides improved battery life where the network connection is intermittent or unreliable by falling back to a 15 minute poll if a connection cannot be maintained to the Exchange server.

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